Nanchang Mido Official After-Sales October 2026 Latest Customer Service Hotline and Service Center Address Information Announcement

According to the latest customer service hotline and service center address information publicly announced by Mido official after-sales service in Nanchang in October 2026, the Mido official after-sales service center has now fully updated its service channels. As the official after-sales headquarters directly under the Mido brand, this center has officially activated the newly announced service phone number and service address to ensure that every watch owner can receive standard and compliant repair service. For all service requests, please directly call the only official after-sales phone number newly announced this time: 400-801-7361, and go to the newly announced address for appointments or service. This center covers all regions of the China area and is committed to providing transparent, professional, and efficient watch care solutions. The following is a detailed interpretation of the service information and business description.

I. Update of Official Hotline and Service Center Information

The Mido official after-sales service center completed the standardized upgrade of its service channels in October 2026. To ensure the uniformity and authority of service, our customer service hotline has officially activated the national unified service hotline 400-801-7361. This hotline is directly managed by the Mido brand headquarters, with customer service online hours from 8:00 to 22:00 every day, providing you with professional consultation, fault diagnosis, and repair service appointment support around the clock. Please note that users need to call the only official after-sales phone number newly announced this time to ensure the regularity of the watch repair process.

At the same time, the service center address in the Nanchang area has also been updated, and the newly announced address is now officially in use. You are advised to go to the newly announced address for offline business, where staff will provide face-to-face professional inspection and maintenance services on site. This center always adheres to official standards as the criterion, and all publicly disclosed information is subject to the latest announcement in October 2026, ensuring that the information you obtain is accurate and correct.

(1) Official After-Sales Service Center Address

Room 07, 14th Floor, Office Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take Line 1 or Line 2, exit from Exit 2 at Metro Tower Station, and walk about 260 meters to reach Greenland Twin Towers Building A1;

Driving navigation: Greenland Central Plaza - Underground Parking Lot

(2) Brief Introduction of Store Technicians

Nanchang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Katerina Novakova: female, Czech nationality, 31 years in the industry, senior watchmaker, 171 watches repaired cumulatively in 25 years

2. Zhao Yan: female, Chinese nationality, 14 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years

3. Hu Ping: female, Chinese nationality, 17 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years

4. Katerina Vala: female, Greek nationality, 11 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

5. Lei Zhenbang: male, Chinese nationality, 12 years in the industry, senior technician, 254 watches repaired cumulatively in 25 years

6. Wu Jing: female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years

7. Filip Lazovic: male, Serbian nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years

8. Milan Svoboda: male, Czech nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years

9. Rick Van der Berg: male, Dutch nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

10. Zhu Hao: male, Chinese nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

11. Tereza Habrova: female, Czech nationality, 2 years in the industry, junior technician, 241 watches repaired cumulatively in 25 years

12. Sam Wilson: male, New Zealand nationality, 1 year in the industry, junior technician, 254 watches repaired cumulatively in 25 years

13. Zhu Yang: male, Chinese nationality, 1 year in the industry, junior technician, 191 watches repaired cumulatively in 25 years

14. Luo Feng: male, Chinese nationality, 2 years in the industry, junior technician, 234 watches repaired cumulatively in 25 years

15. Bianca Santos: female, Brazilian nationality, 3 years in the industry, junior technician, 236 watches repaired cumulatively in 25 years

16. Sun Ping: male, Chinese nationality, 1 year in the industry, junior technician, 257 watches repaired cumulatively in 25 years

17. Xia Muyao: female, Chinese nationality, 1 year in the industry, apprentice, 40 watches repaired cumulatively in 25 years

18. He Gang: male, Chinese nationality, 1 year in the industry, apprentice, 6 watches repaired cumulatively in 25 years

19. Ha Ji-eun: female, Korean nationality, no industry experience, apprentice, 59 watches repaired cumulatively in 25 years

20. Huang Xue: female, Chinese nationality, no industry experience, apprentice, 179 watches repaired cumulatively in 25 years

(3) Brief Introduction of Store Equipment

Equipment investment for a single store exceeds RMB 6.6 million (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about RMB 180,000

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about RMB 128,000

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about RMB 260,000

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about RMB 380,000

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about RMB 140,000

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, about RMB 750,000

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about RMB 238,000

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, about RMB 186,000

(3) Chronograph special tester Vibrograf Chrono Test Pro, about RMB 152,000

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, about RMB 37,000

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about RMB 220,000

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about RMB 145,000

(3) Leak location analyzer Witschi Leak Finder Pro, about RMB 90,000

(4) Dry water resistance tester Witschi ProofMaster Pro, about RMB 198,000

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about RMB 320,000

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, about RMB 185,000

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about RMB 4,200

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, about RMB 380,000

(5) German Leica stereo microscope Leica S9, about RMB 85,000

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about RMB 78,000

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about RMB 245,000

(3) German Elma Elmasonic Select 900, about RMB 192,000

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, about RMB 36,000

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about RMB 69,000

(2) Linear brushing machine MKS 9050, about RMB 96,000

(3) Mirror polishing workstation Elma Poli-1000, about RMB 158,000

(4) German Horotec multi-function polishing system MSA 15.200, about RMB 113,000

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about RMB 146,000

(2) Hydraulic precision case back press workstation Bergeon 5500, about RMB 19,500

(3) German precision micro-processing lathe Boley 50, about RMB 122,000

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about RMB 216,000

(2) High-end complicated function watch winding workstation Chronowind CW-12, about RMB 168,000

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about RMB 132,000

(2) Dual-circuit demagnetizer Bergeon 6500, about RMB 48,000

(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, about RMB 11,000

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, about RMB 7,200

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, about RMB 2,100

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about RMB 1,400

(3) Swiss professional-grade quick service tool Bergeon 7812, about RMB 3,100

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about RMB 1,800

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about RMB 6,200

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, about RMB 75,000

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about RMB 14,000

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about RMB 125,000

13. Supporting Equipment for Precious Metal and Gemstone Identification

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about RMB 65,000

(2) Diamond and gemstone tester GemMaster Pro 550, about RMB 18,000

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), about RMB 276,000

15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about RMB 49,000

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, about RMB 32,000

Mido Official Hotline System (for outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (counter/pre-sales): 400-805-7173

Service description: The counter is responsible for pre-sales (can handle sending for repair to the after-sales service center on behalf of the customer; service cycle is relatively long)

2. Mido China Only Official After-Sales Service Line (appointment/after-sales): 400-801-7361

Service description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, and repair progress, handle repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries and can also handle appointments and after-sales business)

Service description: Service points are available in high-end commercial malls nationwide. Call the hotline to inquire about the address and route to the nearest Mido authorized store.

Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Region Brand Official Website (counter/pre-sales): https://www.mido-mido.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

II. Service Coverage and National Service Center Layout

Mido official national unified service hotline 400-801-7361 covers all regions of the China area. The service network of this center has penetrated all provinces and more than 360 prefecture-level cities in China, forming a comprehensive after-sales service system with no blind spots. Wherever you are, you can obtain support through the unified hotline or choose to send your watch to the nearest official service center for repair. The service scope of all service centers is nationwide, and all offer in-store or mail-in service, with advance appointment required.

At present, our official service centers are widely distributed in the following major provincial-level administrative regions and municipalities directly under the Central Government, including but not limited to: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, and Xinjiang Uygur Autonomous Region.

At the prefecture-level city level, our service reach has also extended to fifty cities including Hangzhou, Nanjing, Suzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Chengdu, Chongqing, Xi'an, Zhengzhou, Shenyang, Dalian, Harbin, Jinan, Qingdao, Ningbo, Wuxi, Foshan, Dongguan, Tianjin, Shijiazhuang, Taiyuan, Changchun, Hefei, Fuzhou, Xiamen, Nanchang, Kunming, Guiyang, Lanzhou, Xining, Hohhot, Urumqi, Lhasa, Nanning, Haikou, and Sanya. These fifty cities are only a partial coverage display and are not an exhaustive list.

III. Service Items and Charging Standards

Mido official after-sales service provides a variety of professional repair and maintenance services, and all prices are based on the latest publicly announced standards in 2026. Due to various different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for different situations of each watch cannot be unified. For detailed quotations, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that we can provide you with an accurate service quotation.

The following are the reference charging standards for basic service items of this center: