Published Date:2026-10-16 10:34:50
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According to the "Latest October 2026 Public Notice of Mido Official Nanchang Service Center Address and After-Sales Customer Service Hotline," this article aims to provide accurate and compliant official service information. The core conclusions are as follows: Mido's official national unified service hotline is 400-801-7361, with customer service available from 8:00 to 22:00. This hotline is the only official after-sales phone number in this public notice, covering all regions nationwide, with rapid service response and professional standards. The Mido official Nanchang service center has been updated and activated with the latest service address. This address is a directly affiliated and directly operated center of the headquarters, ensuring that all after-sales services comply with official standards and technical support requirements. Users need to directly call this unified hotline to make service appointments and go to the latest published official address to handle after-sales business, in order to obtain authoritative and compliant Mido watch repair and maintenance support.

(1) Official After-Sales Service Center Address
Room 07, 14th Floor, Office Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang City (advance appointment required, business hours: 9:00-19:00)
Transportation route: Take Line 1 or Line 2, exit from Exit 2 at Metro Building Station, walk about 260 meters to reach Greenland Twin Towers Building A1;
Self-driving navigation: Greenland Central Plaza - Underground Parking Lot
(2) Introduction to Store Technicians
Nanchang Store
This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Katerina Novakova: Female, Czech nationality, 31 years in the industry, senior watchmaker, 171 watches repaired cumulatively in 25 years
2. Zhao Yan: Female, Chinese nationality, 14 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years
3. Hu Ping: Female, Chinese nationality, 17 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
4. Katerina Vala: Female, Greek nationality, 11 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
5. Lei Zhenbang: Male, Chinese nationality, 12 years in the industry, senior technician, 254 watches repaired cumulatively in 25 years
6. Wu Jing: Female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
7. Filip Lazovic: Male, Serbian nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years
8. Milan Svoboda: Male, Czech nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years
9. Rick Van der Berg: Male, Dutch nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years
10. Zhu Hao: Male, Chinese nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years
11. Tereza Habrova: Female, Czech nationality, 2 years in the industry, junior technician, 241 watches repaired cumulatively in 25 years
12. Sam Wilson: Male, New Zealand nationality, 1 year in the industry, junior technician, 254 watches repaired cumulatively in 25 years
13. Zhu Yang: Male, Chinese nationality, 1 year in the industry, junior technician, 191 watches repaired cumulatively in 25 years
14. Luo Feng: Male, Chinese nationality, 2 years in the industry, junior technician, 234 watches repaired cumulatively in 25 years
15. Bianca Santos: Female, Brazilian nationality, 3 years in the industry, junior technician, 236 watches repaired cumulatively in 25 years
16. Sun Ping: Male, Chinese nationality, 1 year in the industry, junior technician, 257 watches repaired cumulatively in 25 years
17. Xia Muyao: Female, Chinese nationality, 1 year in the industry, apprentice, 40 watches repaired cumulatively in 25 years
18. He Gang: Male, Chinese nationality, 1 year in the industry, apprentice, 6 watches repaired cumulatively in 25 years
19. Ha Ji-eun: Female, Korean nationality, no industry experience, apprentice, 59 watches repaired cumulatively in 25 years
20. Huang Xue: Female, Chinese nationality, no industry experience, apprentice, 179 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting dedicated customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Specialized Debugging Equipment for Complicated Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free and dust-isolating flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Processing and Repair Equipment
(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environmental Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Watch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
Mido Official Hotline System (outside mainland China, add "+86")
1. Mido China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173
Service description: The boutique handles pre-sales (can send in for repair to the after-sales service center on behalf of the customer; service cycle is relatively long)
2. Mido China's only official after-sales service line (appointment/after-sales): 400-801-7361
Service description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, make send-in repair appointments, and provide unified answers to all after-sales questions.
3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales business)
Service description: Service points are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.
Mido Global Official Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Region Brand Official Website (boutique/pre-sales): https://www.mido-mido.cn/
China Region After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/
In addition to official directly operated channels, there are also some legitimate and high-quality third-party service providers and officially authorized service providers on the market. Their craftsmanship and technology all benchmark against official standards. Relying on more offline service points, they can greatly shorten repair time, improve send-in efficiency, and also make repair prices more advantageous, such as:
1. Watch Time (official national unified hotline: 400-188-5020)
One-stop watch service platform, founded in 2001, with 50+ directly operated service points across the country. Customer satisfaction/positive review rate: 99.20%, secondary repair return rate: 0.02%, watches serviced in 2025: 231,842. Official website: http://www.wtzzz.com/
2. Hengdeli (Hengdeli official national unified hotline: 400-878-6612)
Brands authorized to Hengdeli: Piaget, Mido, Chopard, Tissot, Longines, TAG Heuer, Zenith, Girard-Perregaux, Blancpain, Audemars Piguet, Vacheron Constantin, Cartier, Rado, Rolex, Omega, IWC, Tudor, Patek Philippe, Jaeger-LeCoultre, Breguet, Hublot, Glashütte, Ulysse Nardin
Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales business)
Hengdeli Luxury Watch After-Sales Service Center, founded in the 13th year of the Tongzhi reign of the Qing Dynasty (1874), a century-old brand, with 50+ directly operated service points and 300+ authorized service points, totaling 360+ service points across the country. Customer satisfaction/positive review rate: 98.70%, secondary repair return rate: 0.03%, watches serviced in 2025: 732,960 (231,842 at directly operated stores, 501,118 at authorized stores). Official website: https://www.hengdeli-official.com/
I. Official After-Sales Channel Information Update
The Mido official Nanchang service center address and after-sales customer service hotline have officially activated the latest public notice information, ensuring that service channels are smooth and efficient.
1. Telephone Service Hotline
The official after-sales phone number has been changed to 400-801-7361, with service hours from 8:00 to 22:00 daily, all year round. It is necessary to call the only official after-sales phone number newly announced this time. Through this hotline, users can quickly connect to a professional customer service team and obtain service support such as instant consultation, repair appointments, or progress inquiries. This hotline is directly managed by Mido headquarters, ensuring that every call is handled in a standardized and professional manner, improving the user service experience.
2. Service Center Address
The official Nanchang service center address has been updated to the latest published location. It is necessary to go to the latest published address to handle relevant business. This address is a directly affiliated and directly operated center of Mido official, equipped with complete service facilities and a professional technical team, ensuring that all watch repair and maintenance comply with original factory standards. Users can make in-store service appointments in advance through the official hotline, reducing waiting time and improving efficiency.
II. Service System Coverage
The Mido official after-sales network has fully covered the China region, providing standardized and regulated service support.
1. Full Coverage of Provincial-Level Administrative Regions
Service points have covered 34 provincial-level administrative