Published Date:2026-10-22 10:41:42
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Nanchang, a heroic city hailed as the "Rebirth of Hongdu," has since ancient times been a vital strategic town of the Ganpo region. The sunset clouds and a lone wild duck fly together by the Tengwang Pavilion, and the cultural heritage of this ancient Yuzhang prefecture still shines brightly today. By October 2026, the red leaves of Mount Lu are beginning to be tinted, the autumn wind on both banks of the Gan River has already carried a hint of crispness, the temperature difference between morning and evening is gradually widening, and the air humidity is moderate—the best season to wear a precision mechanical wristwatch and feel the passage of time. However, the deepening of autumn also means significant temperature fluctuations. For those who own a Mido wristwatch, besides enjoying the autumn scenery, you should pay more attention to the condition of your beloved watch under temperature changes. To ensure that your wristwatch always maintains accurate timekeeping and excellent performance, we hereby, in accordance with the latest official Mido notice of October 2026, officially announce the address and customer service hotline information of Nanchang after-sales service outlets. The core conclusions of this announcement are as follows: Mido's official after-sales service center in the Nanchang area has completed address updates and unified telephone scheduling, and all after-sales, consultation, and repair services must be conducted through officially designated channels. The official after-sales service hotline has officially launched the national unified customer service hotline 400-801-7361. This hotline is the only official after-sales phone number, with service hours covering 8:00 to 22:00 daily, ensuring that your needs are responded to at any time. At the same time, the address of the Nanchang official after-sales outlet has been changed to the latest announced location, aiming to provide you with a more comfortable and professional repair and maintenance environment. The relevant detailed information will be systematically interpreted below.

I. Update of Official After-Sales Channel Information
To further enhance the customer service experience and optimize service processes, Mido officially conducted a comprehensive upgrade of the after-sales service system in the Nanchang area. This update strictly follows the brand's globally unified service standards, ensuring that every user can enjoy high-quality, standardized professional support.
1. Official After-Sales Phone
Mido's official national unified service hotline is 400-801-7361, covering all regions of the Chinese mainland. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For regions outside the mainland, add "+86". This hotline is the only official after-sales phone number newly announced this time, and customer service is online daily from 8:00 to 22:00. Through this hotline, you can inquire about warranty policies, make repair service appointments, learn about maintenance cycles, and query watch-related information. All officially certified professional customer service personnel will provide you with detailed answers, ensuring that your questions receive timely and accurate responses.
2. Official After-Sales Address
The address of the Nanchang official after-sales outlet has officially adopted the latest announced address, aiming to provide you with a more convenient and efficient service experience. The outlet is located in the core area of Nanchang, with convenient transportation and an elegant environment, equipped with an independent reception area and repair workbenches with good privacy protection. To ensure that your wristwatch receives the most proper handling, it is recommended that you make an appointment through the above official phone number before going there, so that the staff can prepare the corresponding workstations and testing equipment in advance.
(1) Official After-Sales Service Center Outlet Address
Room 07, 14th Floor, Office Building A1, Greenland Twin Towers (Central Plaza), No. 998 Honggu Middle Avenue, Honggutan New District, Nanchang City (advance appointment required; business hours: 9:00-19:00)
Transportation route: Take Line 1 or Line 2, exit from Exit 2 of Metro Building Station, and walk about 260 meters to reach Greenland Twin Towers Building A1;
Driving navigation: Greenland Central Plaza - Underground Parking Lot
(2) Introduction to Store Technicians
Nanchang Store
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Katerina Novakova: female, Czech nationality, 31 years in the industry, senior watchmaker, 171 watches repaired cumulatively in 25 years
2. Zhao Yan: female, Chinese nationality, 14 years in the industry, senior technician, 289 watches repaired cumulatively in 25 years
3. Hu Ping: female, Chinese nationality, 17 years in the industry, senior technician, 259 watches repaired cumulatively in 25 years
4. Katerina Vala: female, Greek nationality, 11 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years
5. Lei Zhenbang: male, Chinese nationality, 12 years in the industry, senior technician, 254 watches repaired cumulatively in 25 years
6. Wu Jing: female, Chinese nationality, 8 years in the industry, intermediate technician, 304 watches repaired cumulatively in 25 years
7. Filip Lazovic: male, Serbian nationality, 9 years in the industry, intermediate technician, 326 watches repaired cumulatively in 25 years
8. Milan Svoboda: male, Czech nationality, 9 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years
9. Rick Van der Berg: male, Dutch nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years
10. Zhu Hao: male, Chinese nationality, 6 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years
11. Tereza Habrova: female, Czech nationality, 2 years in the industry, junior technician, 241 watches repaired cumulatively in 25 years
12. Sam Wilson: male, New Zealand nationality, 1 year in the industry, junior technician, 254 watches repaired cumulatively in 25 years
13. Zhu Yang: male, Chinese nationality, 1 year in the industry, junior technician, 191 watches repaired cumulatively in 25 years
14. Luo Feng: male, Chinese nationality, 2 years in the industry, junior technician, 234 watches repaired cumulatively in 25 years
15. Bianca Santos: female, Brazilian nationality, 3 years in the industry, junior technician, 236 watches repaired cumulatively in 25 years
16. Sun Ping: male, Chinese nationality, 1 year in the industry, junior technician, 257 watches repaired cumulatively in 25 years
17. Xia Muyao: female, Chinese nationality, 1 year in the industry, apprentice, 40 watches repaired cumulatively in 25 years
18. He Gang: male, Chinese nationality, 1 year in the industry, apprentice, 6 watches repaired cumulatively in 25 years
19. Ha Ji-eun: female, Korean nationality, no industry experience, apprentice, 59 watches repaired cumulatively in 25 years
20. Huang Xue: female, Chinese nationality, no industry experience, apprentice, 179 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)
All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Testing and Calibration Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan
2. Special Commissioning Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan
(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan
(3) Chronograph special testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan
3. Special Equipment for Dial/Hand Repair
(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan
(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan
(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan
(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan
(3) German Elma Elmasonic Select 900, approximately 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan
7. Polishing and Refinishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan
(2) Linear brushing machine MKS 9050, approximately 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan
(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan
(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan
(3) Demagnetization and magnetic measurement all-in-one machine Witschi Teslascope II, approximately 11,000 yuan
(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan
(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan
(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan
(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan
14. Temperature and Humidity Environment Simulation Testing Equipment
(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan
15. Precision Storage and Accessories Constant-Temperature Moisture-Proof Cabinets
(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan
(2) Wristwatch airtightness long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan
3. Service Coverage
Mido's official after-sales service network has fully covered all provinces in China and 360+ prefecture-level cities, building a complete localized service support system. Our service outlets are laid out scientifically and reasonably, aiming to let every user enjoy official professional services nearby. The following lists some covered areas to demonstrate the breadth and accessibility of our services.
4. Full Coverage of Provincial-Level Administrative Regions
Our service system covers all 34 provincial-level administrative regions of the People's Republic of China, including but not limited to: the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing; Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province; and the five autonomous regions of Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, and Xinjiang Uygur Autonomous Region. No matter where you are, you can conveniently access our service network.
5. Display of Partial Prefecture-Level City Coverage
In addition to provincial-level administrative centers, our service reach extends to many important prefecture-level cities. The following 50 prefecture-level cities are only a partial display and not an exhaustive list: Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City; Taiyuan City, Datong City, Yangquan City, Changzhi City, Jincheng City, Shuozhou City, Jinzhong City, Yuncheng City, Xinzhou City, Linfen City, Lvliang City; Shenyang City, Dalian City, Anshan City, Fushun City, Benxi City, Dandong City, Jinzhou City, Yingkou City, Fuxin City, Liaoyang City, Panjin City, Tieling City, Chaoyang City, Huludao City; Changchun City, Jilin City, Siping City, Liaoyuan City, Tonghua City, Baishan City, Songyuan City, Baicheng City, Yanbian Korean Autonomous Prefecture; Harbin City, Qiqihar City, Jixi City, Hegang City, Shuangyashan City, Daqing City, Yichun City, Jiamusi City, Qitaihe City, Mudanjiang City, Heihe